MIND OF A TROUBLEMAKER
Trupanion’s team did several major pivots. New technology allows Veterinarians seamless knowledge transfer accompanying all communications with customers. Their medical insurance technology can be learned about touchless, without any transfer of brochures or other material. Even signing up for Trupanion insurance is touchless.
With Trupanion’s new software, Trupanion Express™, there’s no longer a need to fill out confusing claim forms, it’s all done electronically making claim forms a thing of the past. And you don’t need to set foot in the hospital to sign up. It’s no-fuss, no-wait reimbursement.
Veterinarians aren’t in the business of selling pet insurance. But they know the value of Trupanion can bring to ease their clients’ worries when injuries or illness strike. Trupanion made it easy for Vets to help. Simply click to tell Trupanion a pet is eligible for an Exam Day Offer and they do the rest.
Dusty credits the entire leadership team at Trupanion for pushing the edges to keep helping pet owners and Veterinarians who help them. He pointed out that Darryl Rawlings, Founder & CEO and Margi Tooth, CRO aren’t satisfied with thinking outside the box. They are constantly challenging Trupanioners with statements like, “Don’t think out of the box. Throw the box away.” And “If there were no restrictions, what would you do?”
Learn more about Trupanion and Dusty Bonner; and keep up with how they’re continuing to think well beyond the box. Click below.
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